Christine Payne, CIC, LUTCF
VP, Director of Client Service
What brought you to First Foundation?
The opportunity to work with talented professionals, who have embraced a shared vision of serving clients with innovative solutions, while creating value for the organization and its stakeholders.
What is the most rewarding part of your job?
The most rewarding part of my job is creating a trusted environment where team members are comfortable sharing positive and not-so positive learning experiences for the betterment of themselves, the team, our clients and First Foundation.
What professional accomplishment are you most proud of?
The accomplishments I am most proud of are those where I mentored individuals to reach their potential and become successful professionals within our industry.
What is your favorite book and why?
My favorite book is “The Robe”. As a lover of Roman History, I have read it five times. It is a fictitious story based on non-fictional characters. Roman warrior, Marcellus Gallio, becomes the owner of the robe of Christ at the crucifixion. The story is one of courage and inspiration as Marcellus finds the true meaning of the love behind The Robe and its Owner.
What is the best advice you have ever been given?
“Put your chin up and act like you are going somewhere”. It came from a little but mighty elderly lady who understood and overcame adversity. This advice has served me well both personally and professionally.
Who do you respect most in the industry and why?
The person I respect most in the industry is a former Unit Manager I worked with earlier in my career. This brilliant minded professional taught me how to evaluate clients’ risks and to realize that, if you think outside the norm, anything is possible in formulating the appropriate insurance program. Their interest and encouragement in my success has been invaluable.
Ms. Payne brings executive leadership and a strong knowledge of insurance brokerage services and solutions to First Foundation, its affiliates and clients. She is a technically skilled insurance professional with a passion for minimizing risk to both clients and the organization. Her experience delivering value by understanding client organizations and applying risk management disciplines to reduce exposures, foster compliance, reduce coverage redundancies, and increase revenue benefits both First Foundation and our clients. Her innovative and entrepreneurial spirit as well as her ability to adapt has enabled her to exceed client expectations.
Ms. Payne earned a BS in Business Administration - Accounting at the University of Phoenix. She also holds the Certified Insurance Counselor (CIC) designation.